Help Centre

Find answers to common questions and learn how to get the most out of GoLoyal.

Use the search below or choose a guide to get started.

Setting up for the first time? Start with the Getting Started guide.

Getting Started

Create your first loyalty card and launch your programme

Start Here

Rewards & Discounts

How each offer type works and how discounts are applied

Learn More

Staff Scanning

How your team scans cards and adds stamps

View Guide

FAQ & Troubleshooting

Quick answers to common questions

View FAQs

Customer Journey

What customers see from scan to reward

Learn More

Need Help?

Can’t find what you’re looking for? Get in touch

Click Here

Still need help?

If you can’t find what you’re looking for, send us a message and we’ll get back to you.

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