How GoLoyal Works
A simple loyalty programme, set up around your business.
A good loyalty programme should make it easier for customers to come back, not give you another complicated system to manage.
Tell us about your business and what you want to achieve. We'll help you choose the reward, set up the digital loyalty card and get everything ready for customers and staff.
Get Your Loyalty Card Set UpNo customer app. No new till system. Personal help getting set up.
From first conversation to repeat visits
GoLoyal is designed to keep the process simple for the business, the customer and the team serving them.
Tell us about your business
We start with what matters to you: what you sell, the customers you want to bring back and what you would like your loyalty programme to achieve.
You do not need to work out the perfect reward before speaking to us.
We help build the right loyalty programme
We help you choose a sensible reward, configure the digital loyalty card and prepare the customer journey so the programme fits the way your business actually works.
This should feel assisted, not "figure it out yourself".
Customers scan your business QR
Place your GoLoyal joining QR where customers can easily see it - for example at the counter, on a table, on printed material or wherever it makes sense for your business.
The customer scans the QR with their phone to begin joining.
Their loyalty card goes on their phone
Customers can keep their GoLoyal loyalty card in Apple Wallet or Google Wallet, so there is no separate GoLoyal customer app for them to download and remember.
Your team rewards repeat visits
When the customer returns, a member of your team uses GoLoyal's staff scanning flow to reward the visit.
The customer progresses towards the reward you chose for the programme, giving them a clear reason to come back again.
Simple on both sides of the counter
For you
You get personal help deciding what to offer and getting the loyalty programme ready to launch. You do not need to replace your till or become a loyalty-software expert.
For your customer
They scan, join and keep the loyalty card on the phone they already carry. There is no separate GoLoyal customer app to learn.
For your team
Staff use a straightforward scanning flow when the customer visits, so rewarding loyalty can fit naturally into the normal customer interaction.
You do not have to design the programme on your own
Choosing the right loyalty reward can make the difference between a card customers forget and one that gives them a genuine reason to return.
That is why GoLoyal is not positioned as software that we simply hand over and expect you to configure.
We'll talk through what you sell, how often customers realistically come back and what type of reward makes sense for your business. Then we'll help prepare the card and customer journey so you are ready to launch.
You know your customers.
We help turn that knowledge into a simple loyalty programme.
Loyalty without rebuilding the way you work
No new till system
GoLoyal is designed to sit alongside the way you already serve customers rather than requiring a replacement POS system.
No separate customer app
Customers can use the joining flow and keep their loyalty card in Apple Wallet or Google Wallet.
No complicated self-service setup
GoLoyal provides personal help choosing the reward, preparing the card and getting the programme ready to use.
Frequently asked questions
Do I need to change my till system?
No. GoLoyal is designed to work without replacing your existing till system.
Do customers need to download a GoLoyal app?
No. Customers use the GoLoyal joining flow and can keep their digital loyalty card in Apple Wallet or Google Wallet.
Can you help me choose the loyalty reward?
Yes. That is part of the assisted setup. We'll talk through what you want the programme to achieve and help you choose an approach that makes sense for your business.
How do staff reward a customer?
Your team uses GoLoyal's staff scanning flow when the customer returns. The visit is then applied to that customer's loyalty card according to the programme you have set up.
Can I use Apple Wallet and Google Wallet?
Yes. GoLoyal currently supports customer-facing loyalty cards for Apple Wallet and Google Wallet.
Ready to give customers a reason to come back?
Tell us about your business and what you would like your loyalty programme to achieve. We'll help you work out the reward, prepare the card and get everything ready to launch.
Get Your Loyalty Card Set UpNo customer app. No new till system. No complicated setup.